We do one thing and we do it very well.

Collect past due accounts for our clients.

Recover assets faster, with less legwork:

A harmonized combination of multiple resources, skills and services that distinguish us in the marketplace.

  • Seamless integration of 1st & 3rd party debt collection accounts and send final notices to inform the consumer that are in jeopardy of collection agency placement.
  • Diversified Suppliers empowers its people to guide their partners toward shared success.
  • Flexible and innovative to meet industry changes and unanticipated challenges.
  • Stratify client’s delinquent accounts using technology to enhance and add to account demographics provided to us.
  • Client accounts scrub to identify litigious consumers, bankruptcy accounts, US Service Members and deceased consumers.
  • DSI delivers meaningful analytics to increase consumer contact, payers and clients ROI.
  • World Class Employee Training Program.
  • Agent Assist real time account manager assistant and coaching for collectors.

Our Core Capabilities

LETTER WRITING & MAILING

Effective Collections Letters that Get Results, Billing Statement Print & Mailing.

CONTACT RATES

7,000+ Consumer & Payer Contact, 60,000 Calls Per Day.

QUALITY / COMPLIANCE CERTS.

PPMS, HIPPA, ISO/IEC 27001, FDCPA, GLBA, 100% Call Recording.

CRM / DATA CENTER / ACCOUNT RECONCILIATIONS

Ontario Systems and Debt Next.

DOCUMENT MANAGEMENT

Debt Next.

REPORTING

Reporting, Acknowledgement Reports, Canceled, Return/Closed Reports, Monthly Performance Summary Reports & Contract Specific Reports.

CALL CENTER CAPACITY

5 – 250 Seats

CAPACITY

200 + Employees, Process More Than $5 Billion in A/R Annually, Flexible and Innovative

COLLECTION OPTIMIZATION / AUTHENTICATION

Account Analytics/Skip-Tracing
Accutient, Billing Tree, Trans Union, Lexis Nexis and More.

Strategic Partners